Care For Your Pieces
Designed to be worn, loved, and passed down. A little care goes a long way in keeping your favorite pieces looking beautiful for years to come.
Worn Often, Treasured Forever
We believe jewelry should be worn often and treasured forever. Whether it's your everyday stack or a piece tied to a special milestone, a few simple care habits will help preserve its beauty for generations.
Caring for Your Gemstones
Different stones have different needs. Tap any stone to see its specific care guide.
✓ Do
- Clean with warm water, dish soap, and a soft toothbrush
- Rinse and dry with a lint-free cloth
- Have professionally cleaned once a year
- Store separately to prevent scratching other pieces
✕ Avoid
- Ultrasonic cleaners if the stone has inclusions
- Chlorine bleach — it can damage settings
- Applying lotions directly on the stone (dulls brilliance)
✓ Do
- Clean with warm soapy water and a soft brush
- Rinse well and dry completely before storing
- Safe for regular, everyday wear
- Re-polish settings periodically to maintain prongs
✕ Avoid
- Harsh chemical cleaners or bleach
- Extreme heat changes (can affect treatments)
- Leaving in direct sunlight for long periods
✓ Do
- Wipe gently with a soft, damp cloth only
- Store individually wrapped in soft cloth
- Handle with extra care — emeralds have natural inclusions
- Have professionally cleaned by a gemologist
✕ Avoid
- Ultrasonic or steam cleaners — can damage the stone
- Soaking in water or chemical solutions
- Wearing during physical activity or gardening
- Stacking against harder stones like diamonds
✓ Do
- Wipe gently with a soft, dry polishing cloth
- Store in a cool, slightly humid environment
- Lay down gently when removing — avoid dropping
- Wrap individually to protect the surface
✕ Avoid
- Water exposure — opals can crack or craze
- Extreme sun or heat (causes dehydration)
- Perfume, lotion, or any chemicals
- Stacking against other jewelry
✓ Do
- Wipe after each wear with a soft, damp cloth
- Put pearls on last — after hair, makeup & perfume
- Have pearl strands re-strung every 1–2 years
- Store flat in a soft pouch or lined box
✕ Avoid
- Submersion in water — even brief soaking
- Perfume, cosmetics, or hairspray contact
- Storing in airtight containers (pearls need to breathe)
- Harsh cleaners or abrasive cloths
✓ Do
- Soak briefly in warm, soapy water
- Gently clean with a very soft brush
- Rinse thoroughly and dry completely
- Store in individual soft pouches
✕ Avoid
- Prolonged soaking — especially for softer stones
- Abrasive cloths or stiff brushes
- Ultrasonic cleaners unless stone is confirmed safe
Jewelry Care Tips
Simple habits that help preserve the beauty of your pieces.
Apply perfume, hairspray, lotions, and makeup before putting on your jewelry.
Keep each piece in its own pouch or compartment to help prevent scratching and tangling.
Chlorine, salt water, and prolonged moisture can affect metals and gemstones over time.
Impact, pressure, and perspiration can place unnecessary stress on settings and metals.
Household cleaners, bleach, and other chemicals can dull stones and damage finishes.
Dirt, grit, and impact can scratch surfaces or damage delicate settings.
Clasping chains before putting them away helps prevent knots and unnecessary wear.
A soft jewelry cloth is often all that's needed to maintain shine between cleanings.
Check prongs, clasps, and settings periodically to ensure everything remains secure.
Keep jewelry away from excessive heat and prolonged direct sunlight.
How to Store Your Jewelry
Where your jewelry rests matters just as much as how you wear it.
Clean Before Storing
Wipe each piece to remove oils, sweat, and residue before putting it away.
Separate Every Piece
Use individual pouches or compartments. Diamonds scratch gold. Harder stones scratch softer ones.
Choose the Right Environment
Store away from humidity, sunlight, and temperature extremes. A cool, dark spot is ideal.
Clasp Chains
Always fasten clasps before storing to prevent knotting and reduce link stress.
Travel Smart
Use a dedicated travel jewelry roll or hard case. Never leave jewelry loose in a bag.
The At-Home Deep Clean
A simple routine every few weeks keeps your pieces looking just-bought.
Step-by-Step
For most gold, silver, and diamond jewelry — the safest and most effective method.
Fill a small bowl with warm (not hot) water and 2–3 drops of mild dish soap.
Place your jewelry in the bowl and let it soak for 10–15 minutes.
Use a soft-bristled toothbrush to gently loosen dirt from settings and crevices.
Rinse thoroughly under clean running water. Use a strainer to avoid losing small pieces.
Pat dry with a lint-free cloth and let air-dry completely before storing.
Pro Tips
Use a baby toothbrush — the softest bristles are best for delicate settings and pavé stones.
Pearls: damp cloth only. Never soak or submerge — even briefly.
Avoid paper towels — they're abrasive and can micro-scratch polished metal surfaces.
Check for loose stones after cleaning. A gentle tug confirms your settings are secure.
Once a year, visit a jeweler for professional cleaning and a full prong inspection.
Need a Repair or Cleaning?
We stand behind every piece with our lifetime warranty. Reach out anytime — we're here to help your jewelry last forever.
Jewelry Care FAQ
We recommend removing all jewelry before showering. Soap residue dulls metals and stones, and prolonged water exposure weakens metal alloys and can loosen settings over time. Solid 14k or 18k gold is fairly tolerant, but it's still better to take it off.
Occasionally it's fine, but making it a habit isn't ideal. Sleeping with jewelry increases the risk of catching on fabric, bending delicate pieces, and putting stress on prongs and settings. Necklaces are especially prone to knotting overnight.
Tarnish is a natural reaction between silver and sulfur compounds in the air — it's normal and reversible. Use a silver polishing cloth to buff it away. To slow tarnishing, store silver in an anti-tarnish pouch and keep it away from cosmetics and humidity.
Once a year is a good rule of thumb for pieces you wear regularly. A professional cleaning removes buildup that at-home cleaning misses, and a jeweler will also check prongs, clasps, and settings to catch any issues before a stone is lost.
Yes — mixing metals is a great look! Just be aware that harder metals (like platinum) can scratch softer ones (like yellow gold) with frequent contact. Store them separately and consider what's rubbing against what.
Yes! We offer repairs and resizing with our lifetime warranty. Visit our Returns & Repairs page or contact us and we'll take care of you.